Question 1

So… What is it you do exactly?

Accepted Answer

We are creative fabricators specialising in brand activation, retail display, events, and immersive pop-up experiences.

Question 2

What services do you offer?

Accepted Answer

Carpentry & cabinet making, CNC operation, graphics production, metal & plastic fabrication, poly-carving, resin casting and more. 
Email us at enquiry@otherstuff.co.uk or call us 02036339633 with your query and we will find a solution to your needs.

Question 3

What is a typical project timeline?

Accepted Answer

Firstly we set up a video call, introduce our selves and discuss your project - whether it is at that early mood-board stage or a fully developed brief.
Once you are happy with designs and our final quote, we request a PO/set-off payment and start building your bespoke project ready to meet your install date.

Question 4

How much lead time is needed before install?

Accepted Answer

We relish the quick turnarounds and fast pace of this industry and so are flexible to deliver on all leads times. 
Of course longer leads times allow for any design changes and reduces the margin for error.

Question 5

Do you provide updates and photos during the fabrication process?

Accepted Answer

Absolutely! Our team of Project Managers will remain in contact from beginning to end of every project to ensure 100% client satisfaction.

Question 6

Can you show me some examples of something you have done before?

Accepted Answer

Sure, you will find all our work in the Project section of our website, alternatively we have Instagram too.
See something you like? Get in touch: enquiry@otherstuff.co.uk or 02036339633.

Question 7

What type of projects do you work on?

Accepted Answer

Everything from brand activations to immersive pop-up experiences, set & stage events to retail displays. Check out our Projects section and Instagram to see what we have done recently.

Question 8

Do you make bespoke props?

Accepted Answer

Yes anything from bespoke food/drinks carts, oversized beauty bottles to immersive and interactive displays and terrace take overs.
Wood, plastic, graphics, metal, poly carving - you name it, we can do it!

Question 9

Do you supply set & stage?

Accepted Answer

We offer both hire and bespoke set and stage, dependant on your project needs.

Question 10

So where do you produce all of this?

Accepted Answer

We are based in the lovely Hertfordshire countryside in a …. Sqm warehouse.
Here, our highly experienced fabricators and specialised machinery will bring your project to life.

Question 11

What about installation?

Accepted Answer

We have skilled fitters to deliver and install your project on your chosen day.

Question 12

Do you offer delivery services?

Accepted Answer

Yes we do.

Question 13

What regions do you cover?

Accepted Answer

We offer a flat rate to Central London and local surrounding areas.
Get in touch for our rates, including those outside of Central London and the UK.

Question 14

What happens to the projects when I have finished with them?

Accepted Answer

Every project bespoke and exclusively for you, so what happens after the event is up to you!
If you don’t want it, we will do our best to recycle or reuse what we can.

Question 15

Can you dispose my projects once I have finished with them?

Accepted Answer

Yes, we can. 
We offer wood recycling schemes and repurpose as much of the metal and plastics as possible.

Question 16

Let’s get this show on the road… But how?

Accepted Answer

Great! Contact us via email enquiry@otherstuff.co.uk
Or give us a ring on 02036339633 and we will get started!
We look forward to hearing from you!

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